Reservations can be made by calling (920) 882-8427 or by accessing our on-line reservation program. One-night stays are welcome on weekends. If it is a holiday or special event, we may require guests to stay for more than one night.
Room rates are subject to city and state taxes, totaling 15.5%. Payment will be processed upon booking your reservation.
Accepted methods of payment include: Visa, MasterCard, Discover, and American Express credit cards, as well as cash or traveler's checks/money orders. Reservations do require a valid credit card on file in advance on all bookings to ensure room availability and desired date(s). We also accept gift cards through and Wisconsin Bed and Breakfast Association .
Deposits are often held for short-term and long-term stays. Currently, deposits are only processed if it is pre-determined per the arrangement with the innkeeper. Credit card information is required to book and hold a reservation; however, full payments are collected on-site with a credit card processing system.
Deposits will be refunded in full (minus a $25 processing fee + 5% merchant service fee per room) if notice of cancellation is received 14 days before the date of your reservation. If the cancellation is received less than 14 days from the date of your reservation, deposit will not be refunded, and the full amount of the entire stay will be charged in addition to the cancellation and merchant service fees. If a room reservation of three or more rooms for three or more nights is held, an 18% cancellation fee will apply if the reservation is cancelled at any point. In addition, if a room reservation is cancelled during a peak season, a fee of $50.00/night will be applied. Please call or email if there is an extenuating circumstance beyond your control, there may be availability to move or change your reservation. Cancellations of any form will have a $25.00 processing fee applied as well as a 5% merchant service fee. If rescheduling has been agreed upon, there will be a $25.00 rescheduling fee. Cancellations must receive a valid cancellation number, otherwise they are NOT VALID.
CHECK-IN time is between 4:00 – 7:00 p.m. PLEASE call or text (920) 882-8427 to notify of the time range you plan to arrive. **ADVANCE NOTIFICATION OF ARRIVAL TIME IS MANDATORY!**
Early check-in fee: $35.00 additional charge, unless otherwise stated.
CHECK-OUT time is no later than 11 a.m.
Late check-out fee: Any check-out after 11:00am will be considered a late check-out due to the inability for housekeeping to begin cleaning. A $35.00 late check-out fee will apply, unless otherwise stated.
Please notify in advance if you need to make other arrangements.
Parking: FREE parking is available in the driveway of the inn or alongside the curbside of the building on Robin Way.
In the event there is damage to the room due to unavoidable circumstances or recklessness, an automatic damage fee of $55.00 will be added to the room charges and additional charges may apply depending on the extent of the damage.
The Roost is a non-smoking inn.
Sorry, no guest pets are allowed in the suites unless they are a service animal or another circumstance has been arranged with the owner. Call to inquire. Service dogs are subject to a $50.00/night additional charge.