Reserve your room at The Roost B&B in Appleton, WI

Main Pages  > Policies

Reservations:

Reservations can be made by calling (920) 882-8427 or by accessing our on-line reservation program. One-night stays are welcome on weekends. If it is a holiday or special event, we may require guests to stay for more than one night.

Room rates are subject to city and state taxes, totaling 11%. Payment will be processed upon booking your reservation.

Payment:

Accepted methods of payment include:  Visa, MasterCard, Discover, and American Express credit cards, as well as cash or traveler's checks/money orders.  Reservations do require a half of the room deposit in advance on a credit or debit card to ensure room availability and desired date(s).

Deposits:

Deposits made with a credit card will be charged 50% of the total room fee at the time your reservation is confirmed.

Cancellation:

Deposits will be refunded in full (minus a $25 processing fee) if notice of cancellation is received 14 days before the date of your reservation. If the cancellation is received less than 14 days from the date of your reservation, your deposit will not be refunded. If the cancellation is received less than 72 hours from the date of your reservation, the amount of the entire stay will be charged. Please call or email if there is an extenuating circumstance beyond your control, there may be availability to move or change your reservation.

Check-In/Check-Out:

Our check-in time is 4 – 7 p.m.
Our checkout time is 11 a.m.   

Please notify in advance if you need to make other arrangements.

Damage Fee:  

In the event there is damage to the room due to unavoidable circumstances or recklessness, an automatic damage fee of $55.00 will be added to the room charges and additional charges may apply depending on the extent of the damage.

Smoking:  

The Roost is a non-smoking inn.

Pets:

Sorry, no guest pets are allowed.